Legal agreement governing your use of our online gaming platform
Last Updated: January 2026 | Effective Date: January 1, 2026
You must be at least 21 years of age to create an account and use wtonet services. Age verification is mandatory.
All users must complete KYC (Know Your Customer) verification before making withdrawals. Valid ID required.
All games use certified Random Number Generators. Any fraudulent activity results in immediate account termination.
You are responsible for maintaining the confidentiality of your account credentials. Do not share login details.
By using wtonet, you agree to comply with all applicable laws and regulations in your jurisdiction.
These Terms constitute a legally binding agreement between you and wtonet. Read carefully before accepting.
Throughout these Terms and Conditions, the following definitions shall apply:
By accessing the wtonet website, creating an account, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and wtonet.
If you do not agree with any provision of these Terms, you must immediately discontinue use of the wtonet platform and Services. Continued use of the platform following any modifications to these Terms constitutes acceptance of the revised Terms.
We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms periodically. Material changes will be communicated through email notification or prominent notice on the website. Your continued use of wtonet Services following any such changes constitutes acceptance of the modified Terms.
These Terms and Conditions are available in English. In the event of any discrepancy or inconsistency between different language versions, the English version shall prevail and govern.
To create an account and use wtonet Services, you must meet all of the following eligibility requirements:
You must be at least 21 years of age at the time of registration. wtonet strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate account suspension until verification is completed. Any winnings accumulated by underage users will be forfeited, and accounts will be permanently closed.
You must be a resident of Indonesia and physically located within Indonesian territory when accessing wtonet Services. Use of VPN, proxy servers, or other methods to mask or manipulate your geographic location is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of funds.
You must have the legal capacity to enter into binding contracts under the laws of Indonesia. You represent and warrant that you are not prohibited by law from using online gaming services and that your use of wtonet does not violate any applicable laws or regulations in your jurisdiction.
Each User is permitted to maintain only one active Account with wtonet. Creating multiple accounts, whether using the same or different personal information, is strictly prohibited. If we detect multiple accounts belonging to the same individual, all accounts will be closed, bonuses forfeited, and winnings voided.
To create an Account, you must provide accurate, complete, and current information during the registration process. Required information includes but is not limited to: full legal name, date of birth, residential address, email address, phone number, and chosen username and password. Providing false or misleading information constitutes a material breach of these Terms and may result in account termination.
All Users must complete identity verification before making withdrawals. wtonet implements KYC procedures in compliance with anti-money laundering regulations and responsible gaming requirements. You may be required to submit copies of government-issued identification (KTP, passport, or driver's license), proof of address (utility bill or bank statement), and proof of payment method ownership. Verification typically takes 24-48 hours. Failure to complete KYC verification may result in withdrawal delays or account restrictions.
You are solely responsible for maintaining the confidentiality and security of your Account credentials, including your username and password. You must not share your login information with any third party. Any activity conducted through your Account will be deemed to have been authorized by you, and you will be held responsible for all transactions and activities. If you suspect unauthorized access to your Account, you must immediately notify wtonet customer support at [email protected].
You must ensure that all information associated with your Account remains accurate and up-to-date. If your contact information, payment method details, or personal circumstances change, you must update your Account information promptly. wtonet is not responsible for any communication failures or financial losses resulting from outdated contact information.
wtonet accepts deposits through various Indonesian payment methods including major banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata) and e-wallet services (OVO, DANA, GoPay, ShopeePay). All deposits must originate from a payment method registered in your own name. Third-party deposits are not permitted and will be rejected or refunded.
Deposit minimums and maximums vary by payment method and are clearly displayed during the deposit process. Standard minimum deposit is Rp 50,000. Maximum deposit limits are established to promote responsible gaming and may be adjusted based on account verification status and gaming history. Users may request personal deposit limits by contacting customer support.
Withdrawals must be made to the same payment method used for deposit unless otherwise approved by wtonet. All withdrawal requests are subject to KYC verification. Standard withdrawal processing time is 15 minutes to 24 hours depending on the payment method and verification status. Minimum withdrawal amount is typically Rp 100,000. wtonet reserves the right to implement additional security checks for large withdrawal amounts.
wtonet maintains strict anti-money laundering policies. Deposited funds must be wagered at least once before withdrawal. Suspicious transaction patterns may trigger enhanced verification procedures. wtonet cooperates with relevant authorities and may report suspicious activities as required by law.
All transactions on wtonet are conducted in Indonesian Rupiah (IDR). Exchange rates for international transactions are determined by our payment processors and may include conversion fees.
All bonuses and promotions offered by wtonet are subject to specific terms and conditions which are clearly stated in the promotional materials. Users must read and understand these terms before claiming any bonus. Key terms include wagering requirements, eligible games, maximum bet restrictions, and expiration dates.
Unless otherwise specified, all bonuses carry wagering requirements that must be fulfilled before bonus funds and associated winnings can be withdrawn. Standard wagering requirement is 30 times the bonus amount. Different game types contribute differently toward wagering: slots typically contribute 100%, while table games may contribute 10-20%. Specific contribution rates are detailed in each promotion's terms.
wtonet prohibits bonus abuse and fraudulent exploitation of promotional offers. Creating multiple accounts to claim the same bonus multiple times, coordinated betting patterns, or other manipulative strategies constitute bonus abuse and will result in forfeiture of bonuses, voiding of winnings, and potential account termination.
Users may request cancellation of active bonuses at any time by contacting customer support. Upon cancellation, all bonus funds and winnings derived from the bonus will be removed from the Account balance. Only the original deposited funds (if any) will remain available for withdrawal.
All games on wtonet utilize certified Random Number Generator (RNG) technology independently tested by accredited third-party auditors. Game outcomes are random and cannot be predicted or manipulated. Any attempt to cheat, manipulate, or exploit technical vulnerabilities in games is strictly prohibited and will result in immediate account termination and legal action where appropriate.
Users are expressly prohibited from engaging in the following activities:
In the event of game malfunction, system error, or technical failure, all affected bets and game rounds will be void. wtonet will make reasonable efforts to resolve technical issues promptly but is not liable for losses resulting from malfunctions beyond our control. Users should report any suspected malfunctions immediately to customer support.
For sports betting markets, all bets are settled according to official results from the relevant sports governing bodies. In cases of postponed or cancelled events, specific settlement rules apply as detailed in our Sports Betting Rules document. wtonet reserves the right to void bets placed on events with incorrect odds or clear pricing errors.
wtonet strives to maintain continuous service availability but does not guarantee uninterrupted access to the platform. We reserve the right to suspend Services temporarily for maintenance, upgrades, or other operational reasons. Scheduled maintenance will be communicated in advance where possible. wtonet is not liable for losses resulting from service interruptions, system downtime, or technical issues.
Services are provided "as is" without warranties of any kind, either express or implied. wtonet makes no representations regarding the accuracy, reliability, or completeness of any content or information on the platform. Users assume full responsibility for their use of Services and any consequences arising from their gaming activities.
To the maximum extent permitted by applicable law, wtonet shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of Services. Our total liability to you for any claims arising from these Terms shall not exceed the amount of funds deposited into your Account during the six months preceding the claim.
You acknowledge that gambling involves financial risk and that losses are an inherent part of gaming. wtonet strongly encourages responsible gaming and provides tools to help you manage your play, but ultimate responsibility for gaming decisions and financial management rests with you.
You may close your Account at any time by contacting customer support at [email protected]. Upon closure, any remaining balance in your Account (excluding active bonuses) will be returned to you following standard withdrawal procedures and completion of any pending KYC verification.
wtonet reserves the right to suspend or terminate your Account immediately and without prior notice if we reasonably believe you have:
Upon account termination for breach of Terms, wtonet reserves the right to forfeit all funds in your Account including deposits, winnings, and bonuses. We may also report violations to relevant authorities as required by law. You will be prohibited from creating new accounts with wtonet in the future.
Users concerned about problem gambling may request self-exclusion for periods ranging from 24 hours to permanent exclusion. During self-exclusion, you will be unable to access your Account or create new accounts. For more information, please visit our Responsible Gaming page or contact customer support.
For questions, concerns, or support regarding these Terms and Conditions or any aspect of wtonet Services, please contact us through the following channels:
Email: [email protected]
Live Chat: Available 24/7 through the website
Response Time: Email inquiries are typically answered within 4-6 hours. Live chat provides immediate assistance.
We are committed to addressing your concerns promptly and professionally. For disputes or complaints, please email our support team with detailed information about the issue. We will investigate and respond within 5 business days. If you are not satisfied with our resolution, you may escalate the matter through appropriate regulatory channels.
Address for Legal Notices: All legal notices and formal communications should be sent to [email protected] with the subject line "Legal Notice" for proper routing and handling.
Review our FAQ for quick answers or explore our other legal documents for comprehensive information
View FAQ Privacy Policy Responsible Gaming